We cover 2 Days (48 Hours) Replacement Guarantee for all physical products sold on Protiniyoto.com. Refund is only applicable to the canceled order items due to product unavailability.
To get the refund, please, inform us through an e-mail to [email protected] or call us at +880 1914 070309 (9am-11pm). Please, note that to avail a full refund, you have to send the product to protiniyoto.com office in absolutely good condition at your own cost.
- Proof of purchase (order number, invoice, etc)
- Reason for return has to be valid and return acceptance conditions met (check out vaild conditions and reasons to return an item)
- Delivery of wrong product
- Delivery of defective product
- Delivery of the products with missing parts
- Incorrect content on the website
- Product(s) cannot be returned once received by the customer.
- Customers are requested to check the product before receiving the product(s).
Return & Refund Policy
Thanks for shopping at My Site (Protiyoto Shopping ).
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 (change this) calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.